Fix for ‘Script Call Failed’ error in The Sims 4

How to fix The Sims 4 ‘Script Call Failed’ error

Fix for ‘Script Call Failed’ error in The Sims 4


The Sims 4 frequently experiences troubles when new updates are released, and recently, game packs, item packs, expansion packs, and normal game updates have broken the game for certain gamers.


The Script Call Failed error might be caused by a number of difficulties, but the most frequent reason is some outdated modifications or corrupted custom content within the game's directories. There are numerous options for dealing with the problem.


Here's how to resolve the 'Script Call Failed' problem in The Sims 4. How to fix The Sims 4 ‘Script Call Failed’ error


Remove mods and CC from The Sims 4

  • The first and most obvious solution is to remove the mods and CC from your mods folder. You can add back the mods one by one to see if you can pinpoint the mod or CC that is causing the issue. You can also check to see if a mod has been updated since mods often break when new updates are released. This includes any free game update and often some new content such as expansion packs or game packs will break mods.


Verifying the integrity of files

  • To verify the integrity of your files on Steam, you’ll need to head to your Steam library and find the game in your list. Select The Sims 4 and click on Properties. Then go to the Local Files tab and select Verify Integrity of Game Files.
  • On Origin, the process is slightly different. Open up Origin and navigate to your library. Right-click on The Sims 4 and select Repair. Origin will begin repairing your game files. After a few minutes, you can launch the game and see if that solves your issue.


Reinstalling The Sims 4 or resetting files to the default

  • If none of the above works, you can try to reinstall The Sims 4 through whichever platform you purchased the game. You can also try to reset the files to default and see if that works. Open up your file explorer and find the Electronic Arts folder, which should be in your computer’s documents folder. Make sure before you finish resetting the files, you make a copy of the folder as a backup.
  • Once you find the file titled Sims 4, rename it, and when you launch the game, it will create another folder. If the game works, you can choose to start over from scratch, or you can start adding files back in from your backup folder to recover your settings and save files.


If these solutions don't work, then reach out to the EA Help website

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